They do not help and seems that they will cancel all the withdrawals with no reason. so I would like to know how can I take my money back, the ones that I bet and of course my winnings. They do not want to help, they tell me excuses like my shift is finished, I will transfer you to another agent, the other agent told me that we face technical issues please contact us later etc. By my own initiative I told them for verification and told me that this account for the moment doesn’t need further verification so I cannot do anything further.I have sent an email as well and I have talked to customer service many times. However for the first one that is active by the time I did it, since, 3 working days have already passed and I do not have any info by their side. So now I have again 3 pending withdrawals. I received an email that if I wasn’t me that did the cancellation probably it is due to technical reasons etc. Suddenly on the second withdrawl of 500€ that was made on 29/11 was cancelled by their side without a specific explanation.

I have made 3 different withdrawals ( 500€ on, 500€ on and 300€ on ) for each one I was waiting 3 working days as they said.

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